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Our Sales Policy
 

Chinchilla Adoption Terms

  • I require a 50% non-refundable deposit to reserve a chin. Your deposit guarantees that I will hold your chinchilla until the agreed pick up/drop off date and I agree not to sell the chinchilla to another buyer. However, I reserve the right to refund the deposit and refuse sale at any time if I do not feel the chin is going to a good home.

     

  • You must be willing to fill out a questionnaire and sign an adoption contract to adopt a chin from me
  • The questionnaire asks a few simple questions about chin care to make sure prospective buyers can provide the right home. Click here to see the questionairre.
  • The adoption contract prohibits the resale of that particular chinchilla to any third party without my written consent. Click here to see the contract.
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  • All chinchillas adopted from me come with:            
  • a care package, including food, age appropriate treats and chew block
  • a care booklet that I will email you before picking up your chinchilla
  • support and advice from me for the rest of the animals life
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    • My buy back policy: I want to discourage anyone who can no longer care for their chinchilla from selling it to the wrong person or keeping it in a less than ideal home. I therefore issue the following policy to make sure my chins will always have a good home.
  • I will refund a small portion of the original sales price if within the first month you decide you no longer want it.
  • After the first month, I cannot offer any monetary compensation for chinchillas, but I will ALWAYS take one of my chins back as a rescue or help you rehome it.

    Remember, a chinchilla can live a long time and owning one is every bit as much a commitment as owning a dog or cat. I do not want my chins going to a bad home or ending up as rescues if you cannot care for them. Please keep my contact information in case this becomes an issue.

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